Terms of Service
Introduction
Welcome to BrightVibe. Our platform is dedicated to supporting individuals in their journey of self-growth and personal improvement through various training programs. By accessing our services, you agree to comply with these Terms of Service, which outline the rights and responsibilities of both parties involved.
BrightVibe reserves the right to modify these terms at any time. Continued use of our platform constitutes acceptance of any changes made. We encourage users to review these terms periodically to stay informed about their rights and obligations.
User Responsibilities
Users are expected to provide accurate information during registration and ensure their account details remain confidential. Sharing login credentials or engaging in activities that disrupt our services is strictly prohibited. We aim to foster a respectful community focused on growth and mutual support.
All users should adhere to applicable laws and refrain from posting inappropriate or harmful content. BrightVibe may suspend or terminate accounts violating these responsibilities without prior notice.
Intellectual Property
All content available on BrightVibe, including texts, images, videos, and training materials, are protected by intellectual property laws. Users may access and utilize this content solely for personal development purposes and are prohibited from reproducing or distributing it without explicit permission.
Any unauthorized use may result in legal action and termination of access. BrightVibe retains all rights to its original content and branding elements.
Privacy and Data Use
We are committed to safeguarding your privacy. Our Privacy Policy details the collection, processing, and storage of personal data. By using our platform, you consent to our data practices and acknowledge that your information will be handled in accordance with applicable regulations.
Personal data may be used to improve our services, personalize content, and communicate updates. Users have rights to access, modify, or delete their data upon request.
Limitations and Liabilities
While BrightVibe strives to provide valuable training resources, we do not guarantee specific outcomes or results. The platform is intended to support personal growth efforts and should not replace professional psychological or medical advice.
BrightVibe shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Users participate at their own risk and are encouraged to seek appropriate professional guidance when necessary.
Termination of Access
We reserve the right to suspend or terminate user accounts without prior notice if violations of these Terms of Service occur. Upon termination, users must cease all use of our platform and delete any downloaded content if applicable.
Termination does not affect accrued rights or obligations existing before the date of termination.
Governing Law
These Terms of Service are governed by the laws of Switzerland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Swiss courts, located in Uster.
By using BrightVibe, users agree to resolve conflicts through friendly negotiations or, if necessary, via legal proceedings in accordance with Swiss law.
Contact Information
For questions or concerns regarding these Terms of Service, please contact us:
Terms of Return
At BrightVibe, we are committed to supporting your journey of self-growth and personal improvement. Our policies regarding returns are designed to be transparent and straightforward, aiming to foster trust and clarity.
All requests for returns must be initiated within 14 days from the date of purchase or enrollment. This period allows clients to evaluate the training programs and determine their suitability for individual needs.
To qualify for a return, participants must provide proof of purchase and demonstrate that the service or product did not meet the expected standards. This includes incomplete sessions or materials that were not delivered as described.
We reserve the right to assess each return request on a case-by-case basis. Refunds, if approved, are processed within 30 days, using the original payment method. Please note that certain customized or digital content may be non-refundable.
In cases where physical materials are involved, they must be returned in their original condition, with all packaging intact. Shipping costs for returns are typically borne by the client unless the reason for return is due to our error.
BrightVibe emphasizes continuous improvement, and feedback from clients regarding returns helps us refine our services. We encourage open communication and will do our best to resolve issues amicably.
Our team can support you with questions related to the return process. Contact us via email at office@brightvibeplus.com or call us at +41 44 944 77 50 .
The physical address for correspondence or returns is Bankstrasse 17, 8610 Uster, Switzerland. Please ensure all returns are sent with adequate tracking and insurance.
It is recommended to keep documentation of all communications and transactions related to the return request for your records.
BrightVibe reserves the right to modify these terms at any time, with updates posted on our website. Clients are encouraged to review this section periodically to stay informed.
Our commitment is to provide a positive experience supporting your self-growth endeavors. We appreciate your understanding and cooperation regarding our return policies.
For further assistance, please reach out to our customer service team. Your feedback helps us improve and serve you better in your personal development journey.